FAQ's
XeroFrame provides digital service platform for photographers, videographers, and related service providers to add their services. You can book photography and videography services for events, commercial shoots, or personal projects. You can also book courses, training, and equipment rentals for service providers.
To book a service on XeroFrame, simply browse through our list of service providers, choose the one that meets your requirements, and book them through the platform. You can select the date, time, and location of the service, and pay securely through the platform.
To cancel a service booking, please contact XeroFrame customer support as soon as possible. Our team will assist you with the cancellation process and provide you with any necessary refunds as per our cancellation policy.
To become a service provider on XeroFrame, simply sign up on our website and create your profile. Once you have completed your profile, you can start adding your services, set your prices, and start receiving bookings through the platform.
XeroFrame conducts a rigorous vetting process for all its service providers. We verify the qualifications, experience, and background of all our service providers to ensure that they meet our quality standards. Additionally, we also monitor customer feedback and ratings to ensure that our service providers maintain a high level of service quality.
Yes, you can customize your service requirements with the service provider by discussing your needs with them before booking. Our service providers are flexible and willing to accommodate your specific requirements to the best of their ability.
Yes, XeroFrame also offers printing and delivery services for photos, albums, photobooks, and yearbooks. We provide high-quality printing services and ensure timely delivery of your orders.
The time it takes to receive your photos depends on the type of shoot and the number of photos taken. Generally, our service providers aim to deliver your photos within 2-3 weeks of the shoot.
You can provide feedback on the service you received by rating the service provider and leaving a review on their profile page. Your feedback helps us improve our services and helps other customers make informed decisions when booking a service.